Nicole 0 Report post Posted February 15, 2018 Hey... I'm going onto my fifth residence permit now... and every time is a new headache. I am trying to apply for extension and I get a technical error message at the third page (passport info) every single time. And, its not because Im entering anything wrong. I called them and they said try at odd hours. I did, still the same technical error message! My residence expires on March 11, I really want to mail this in and get on with things. What should I do? I also wrote them many times and never get a response... Quote Share this post Link to post Share on other sites
IbrahimAbi 606 Report post Posted February 15, 2018 Hi Nicole, welcome to the Forum. I helped a friend get hers in Oct last year, and had the same problem. I called 151 and reported it, we also reported it at her interview in November. They said that they knew and 'were working on it'. The answer is to flip the language into Turkish and carry on. You do not need to start again, you can flip to English and back to Turkish at any time. good luck, my wife and I need to do our own in April. 1 2 John Sati, Ken Grubb and Matthew G reacted to this Quote Share this post Link to post Share on other sites
Matthew G 37 Report post Posted February 15, 2018 I encountered problems as well, and they are aware of it, and they are still working on it. I'm not sure what the guy did at the café did, but there were blanks, that all got sorted at my interview. 1 Ken Grubb reacted to this Quote Share this post Link to post Share on other sites
Nicole 0 Report post Posted February 19, 2018 Thank you both! Ibrahim Abi,.. its true.. once I switched to Turkish it worked just fine. Now, my issue is the appointment... Doesnt seem to be any available? Any suggestions? I thought if its an extension ikamet that you do not need an appointment? Not sure what to do now. Whenever I go to make an appoint and print it says " otomatik rendevu icin uygun musait gun/saat bulanamadi" Quote Share this post Link to post Share on other sites
REDDERS 279 Report post Posted February 19, 2018 Hi Nicole,i'm assuming you are in Istanbul. If so,automatic rendevu is the norm there...You don't get the option to chose your date & time ,the system makes this for you. Applicants in Istanbul usually make a postal application for renewals, unless you have any changes on your application form from the last application. So you just need to print your application off and you should see the interview date & time automatically generated for you. 1 Ken Grubb reacted to this Quote Share this post Link to post Share on other sites
Nicole 0 Report post Posted February 20, 2018 Hey! thanks for the response... Unfortunately the e-ikamet system doesnt let me generate an appointment and i cannot print the forms without doing so. Anyone else have this issue? Not sure what to do. I keep on having to cancel the application bc I cant get passed certain points within 5 days. HELP! Quote Share this post Link to post Share on other sites
Ken Grubb 1,298 Report post Posted February 20, 2018 Are you using the Turkish version of the site? Everybody seems to be having the same problem, but when you change to the Turkish version and go in to your application again, it should work. Quote Share this post Link to post Share on other sites
Nicole 0 Report post Posted February 21, 2018 Hey Ben, Everyone... Im doing everything I can and trying over and over and over... attached a screen shot of what Im seeing. Is there a way to print my file without making the appt? Im getting closer and closer to my expiry date ( March 11) ... not sure what else I can do with this site... Quote Share this post Link to post Share on other sites
Ken Grubb 1,298 Report post Posted February 21, 2018 Did you click "Randevu Al?" If that doesn't give you the appointment, the only thing I can suggest is calling 157 and explaining the problem to them, while you are in front of the computer and on the residence permit application website. 1 Matthew G reacted to this Quote Share this post Link to post Share on other sites
REDDERS 279 Report post Posted February 21, 2018 It's saying that there is no date/time available to make the automatic appointment. As you being in Istanbul cannot make your own appointment, it's generated automatically for you regardless, there's not much you can do but keep trying. 157 told 3 of my group members that there are no I.T.problems with the site at present. I know those who have got their automatic appointments in January are having to wait till August for their interviews.! 1 Ken Grubb reacted to this Quote Share this post Link to post Share on other sites
Star 48 Report post Posted March 3, 2018 Just know here ıs Turkey do not expect anything more than that I had that problem last month wıth student permıt just change the keyboard and the ıkamet system to Turkısh language ıt ıs done!! Quote Share this post Link to post Share on other sites
atthar 0 Report post Posted March 15, 2018 Hey Nicole, Did you manage to get an appointment after all? I'm facing same problem and i'm not sure if it's a system error or not. Quote Share this post Link to post Share on other sites
atthar 0 Report post Posted April 5, 2018 I'm still facing errors in e-ikamet website. Now when i click on "I want to continue my application" it gives me a new error. Does anyone else confirm this error? Atthar Quote Share this post Link to post Share on other sites
REDDERS 279 Report post Posted April 5, 2018 There have been numerous applicants both in my group & some expat sites stating this over the last few days. Quote Share this post Link to post Share on other sites
REDDERS 279 Report post Posted April 6, 2018 The RP Application computer system has collapsed. Maintenance will take place over the weekend 7th & 8th April and no online applications will be accepted until after 5pm on Monday 09-04-2018. 2 IbrahimAbi and Ken Grubb reacted to this Quote Share this post Link to post Share on other sites
Ellaycee 0 Report post Posted December 25, 2018 Has anyone recently tried to get through the system? I've been able to get through to the insurance policy part and hit an error message I cannot break through there. Quote Share this post Link to post Share on other sites
val_pro 0 Report post Posted February 25 Hey Guys, I am also struggling with application renewal and I am stuck at this point when you have to enter Your health insurance info. I do not know my Yenileme No. (which means Renewal). I just did insurance this year and did not renew anything yet. When I type expiration date for example to this field, it gives this red error downside, that I typed something wrong and I have to send this screenshot to some email. Anybody faced it? What to do? Going crazy with this application Quote Share this post Link to post Share on other sites
Ken Grubb 1,298 Report post Posted February 25 It's asking for a "No," or numara, meaning "number." So its not asking for a date. Looking at my current insurance policy, on the first page at the top it says "Yenileme No: 0" When I recently did my own renewal application I entered a zero. Look at your insurance policy and see if it has a Yenileme No, and enter that, or if it doesn't have one, try entering a zero. 1 REDDERS reacted to this Quote Share this post Link to post Share on other sites
Perx Mideasturn 0 Report post Posted May 23 after a year now gotta deal with the same problem ...The website contains lots of errors. I really don't understand this one " Sistemde teknik bir hata oluştu. Lütfen sistem görevlileri ile irtibata geçiniz. " I changed the language several times even to Russian and Arabic but no change. I tried to do things in quiet hours around midnight because I thought its because of the traffic It didn't help really ... any tips ?? Quote Share this post Link to post Share on other sites
Ken Grubb 1,298 Report post Posted May 24 Well that message said the system is experiencing a technical problem and to contact a system administrator. It wouldn't have anything to do with how you entered the data. Perhaps they were updating the system at that time, especially considering that this was at night, when the demand would be lower. Is it working now? Did you manage to get your application completed? Quote Share this post Link to post Share on other sites
REDDERS 279 Report post Posted May 24 The RP application site has got I.T. problems and has had for nearly 3 weeks now. It's throwing up all sort of anomaly pop ups. The only thing worth trying is putting each section into Turkish mode,if that doesn't work then it's just a case of keep trying. 1 Ken Grubb reacted to this Quote Share this post Link to post Share on other sites
Jhonson 0 Report post Posted November 20 Hey everyone , Im getting the same error since last week and my Ikama will expire soon . any advice how i can overcome this issue?? Quote Share this post Link to post Share on other sites
Ken Grubb 1,298 Report post Posted November 20 What is the error? Someone else might have run across it before and can help you if you post the error message. You can call the helpline, at 157 from any telephone in Turkey, and they can help. There is an option for English. Quote Share this post Link to post Share on other sites
