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GrahamN

Procedure for Lost Ikamet

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Well it finally happened - one of us (my wife) has lost her Ikamet card. She had it in her hand going through customs leaving Ataturk Airport on July 17th. Two weeks into a two and a half week stay in the UK we realized it was missing. As we were not carrying it around over there we are sure it must have been lost at Heathrow or Ataturk Airports. So we contacted Heathrow lost property, (returned to Istanbul on 3rd August) Turkish Airlines lost property, the Airport lost property and finally the Police at Ataturk (where important documents that are lost are supposed to end up). All to no avail.

So today we obtained a Lost Property Report from the Police station in Uskudar - the first question the Turks always ask is "Where did you lose it?" Well if we knew where we lost it we probably wouldn't have lost it in the first place. 

The added complication is that 3 days after coming back we moved house. If we go to the Kadikoy Goc Idaresi and request a replacement without telling them we've moved they are going to send it our old address which will be a potential disaster in terms of finding where it ends up. If at the same time we say, by the way we've moved can you change our address I guess they will want to see another notarised contract (can anyone confirm?). We can't register at the Nufus Mudurlugu without the new Ikamet (I can but not my wife). At least we can do utilities with my Ikamet.

If anyone has any experience in lost Ikamets please share - e.g. apart from the Lost Property Form is there anything else needed? What fees do they charge?

Graham Nelson

 

 

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This may vary depending on the requirements in your particular district . But the norm is...

 

You will be able to get another card without any major problems, but the costs will be 63tl for a new RP card & 50% of the annual tax cost for the relevant RP ….extra required paperwork ,passport photocopy +  2 photos.. new Nufus letter etc,  may be asked for.

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My wife first tried to go to the Kadikoy Goc Idaresi but was told you have to go to the main Fatih one. So she went today.And it appears to be a haven of tranquility compared to the chaos of 6 months ago. No queuing, in and out within about half an hour including paying the extra fees. She said there are notices all over saying stuff is handled online now and you post renewals using PTT - like it was 2 years ago. This ties in with what a friend in England told me yesterday. Whilst on holiday in England he tried to book appointments for his whole family only to end with it asking him to send his applications in by post via PTT (to arrive within 5 days of course). Only trouble is he is not back for another week !

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If at the same time we say, by the way we've moved can you change our address I guess they will want to see another notarised contract (can anyone confirm?).

From what I was told in Antalya, you only need to register with the Nüfus in the new location and get a printout from them to prove your change of address. Was it that way for your wife?

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he tried to book appointments for his whole family only to end with it asking him to send his applications in by post via PTT (to arrive within 5 days of course).

Was that for a renewal? For renewals it can all be done by applying online then sending documents by post (even though I have been hearing that some places want even renewals to be done with in-person appointments).

It sounds like it turned out okay for you and your wife. Glad to hear it!

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Ken

The problem was that we couldn't register the change of address at the Nufus because she didn't have an Ikamet. What we decided to do was simply go through the Ikamet replacement process on the old address, allow the PTT to attempt delivery at the old address (3 miles away), rely on their SMS msgs to give us an idea of when it is happening and prompting a neighbour to ring us if a PTT sticker is left on our old door and then go to the Acibadem PTT where I believe they are held. Then with a new Ikamet in hand and my one do the Nufus registration together for the new address. You're supposed to do this within a certain time of moving or you get a fine but I'm not sure how much leeway there is. Last time they wanted to see a utility contract in my name and the first bill which could mean a wait a month at worst.

Are we supposed to register our change of address at the Goc Idaresi? I never did last time we moved and just put a new address on the next online application without any problems. With the total chaos at Fatih I just don't know how you would have got anyone to bother doing an address change. But now, with it being calmer it is something that could be done easily.

Regarding my friend and his renewals, about 2 months ago he tried for a renewal for one of his children and was given a date bang in the middle of his UK holiday - of course there's no choice of date. So he abandoned that and tried book renewals for all of them last week only to find it was asking him to post stuff in via PTT which it hasn't been doing in Istanbul for the past 18 months. Unfortunately his Ikamets expire about now so he will need a tourist visa to come back in and will have to apply as first timers. At least that will enable him at last to get the 6 members of his family all aligned on the same date. 

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Ahh, I got it now.

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Are we supposed to register our change of address at the Goc Idaresi?

As I understand it, if it's within the same province, you just register your new address at the Nüfus. If you're moving to another province then you have to also report it to the DGMM, because they will need to issue you another card.

I think you have been in Turkey for a while considering how you handled the situation. It is often best not to complicate anything and let things run as they usually do!

Sorry to hear about your friend, I didn't realize that they didn't allow a choice of dates. I wonder if that only applies to family residence permits, or only to Istanbul, or both.

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Just to fill in some more info on this - on Tuesday we went down to local Nufus Mudurlugu to get our address changed to our new apartment - even though my wife's replacement Ikamet has not arrived yet. It seems that you don't actually have to have your Ikamet with you - it is just the Yabanci Kimlik No they want which they just read off the Ikamet. The lady mudur was quite happy with a copy of my wife's Ikamet. Also she was not interested in the Gas Contract and bill that I brought down as well. Quite different from last year when the guy said I needed to come back with Gas contract - which I then did - and then he said "and I want to see a bill and by the way you're going to get a fine as this is taking too long" -he consulted his boss and then recanted.

Anyway today we got the SMS from the PTT saying that a replacement Ikamet is being delivered to our old address. 

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It's good news that it worked out for you and that your wife's experience at the main office was a breeze. I hope for the same. My bag was stolen and my ikamet was inside. I have a police report, ikamet photos (new and from last year), notarized residency (new and from last year) but I don't have the Lost Property Form. Did she need this when she went to the office in Fatih? It was stolen in Taksim and I don't live there. From what I've read, I need to get the form from the closest police office to where it was stolen. True? 

My ikamet expires at the end of next month and I wonder if they can just begin to process my new one instead of taking the time to reissue the old one. I am leaving the country in two weeks and need the ikamet to exit and re-enter. Many thanks again for posting your story and for any tips that you can share. Cheers

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Hi There

I think things should be ok for you. If you have the Police Report that should be ok. My wife's Ikamet was lost rather than stolen so we got a Kayıp Eşya Müracaat Tutanağı form specifically for Lost Property as opposed to something stolen.

If you have a copy of the Ikamet that would be good. You don't need any new photos.Rather than notarised rental contracts we went to the local Nufus Mudurlugu and asked for a Yerleşim Yeri Adresi Belgesi sometımes called an İkametgah -  that just confirms where you live - it's free.

In Fatih you go to the Bilgi Güncelleme Odası (Informatıon Update Room) then can pay the fees there in cash at the cashier. You won't get the new card in 2 weeks. But (check with the mudur) if you explain you are leaving Turkey in 2 weeks they should explain that if you present the Police Report and the receipts showing payment for a new one at customs at the Airport they will let you through fine.

If you weren't leaving the country you could just start the online process for a new one (just done both of ours) and post in the application without an interview. If you try and leave the country without the Ikamet (and without Police Report and receipts) but with them knowing it hasn't expired I am not sure what would happen. They let my wife back in without her having an Ikamet when she lost it in the UK.

Hope this helps.

 

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An additional thought - does the Police Report say that your Ikamet was part of your stolen property? I think the customs people would expect to see it listed on the Police Report but I'm not sure.

Things are still fairly peaceful at Fatih - my wife had to go there again to the same room 2 days ago because when starting our renewal application as soon as we hit the first screen the problems started - she put in Evli for marital status as she has always done and hit the NEXT button and up came the message "Since your marital status has changed you will require an Interview" - it would only accept bekar (single) - so once again the system is screwed. On calling 157 the woman said that we must have got married this year because the system did indeed say bekar. No it was in 1980 so she advised a visit to Fatih and in the Information Update Room the lady updated it correctly without a second thought. Within 10 minutes I was able to complete the application. BTW the system seems completely broken if you use English , only Turkish works.

But I hear that 1st timers wanting Interviews in Istanbul are experiencing the old problems of no available interviews for days at a time. Then they are for 3 months ahead.

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Just an update on my last comment about availability of interviews in Istanbul. A friend got one yesterday (Dec 13th) for April 6th next year. Add a month or 6 weeks to wait for the delivery of the card and it's not far off half a year with no ikamet.

Regarding our current application that we posted in 4 weeks ago my wife and I got called into the Fatih Goc Idaresi for eksik evraklar and the reason for the deficiency was that I had inadvertently sent a copy of our insurance documents. To be honest I couldn't tell the difference but as soon as the memur saw the real ones (because she could see it was a real signature on it) she took them off me and everything was ok. Like many things about this system it is beyond me why they need to keep the original - surely that it is our property. I thought I heard a year or so back that there was going to be a simple computer link with the main insurance companies for the Goc Idaresi  - give them a policy number and it would return the relevant details for them to check.

We were seen quite quickly in a room that was reserved for postal application follow ups. However the rest of the place was absolutely heaving with people queuing 20+ deep outside each room waiting for interviews. Must have been 200 at least with others queuing down other stairs just to be allocated a room ticket so that they could join another queue. So everything seems to be reverting back to the state it was in 2016 with long waits for interview dates and under-staffing in the office at least at this main Istanbul office.

 

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Wow. What a wait. I hope something is in the works to fix it.

In Antalya, the insurance company I work with gives me two originals of my insurance policy. Also a card with my name and insurance policy number. I recently went to the hospital, and the card was all I needed.

 

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Hi GrahanM!

A quick question about the lost residence permit. How did your wife enter the country on your way back from the UK? Did you get any document from the Turkish embassy there, or you just told the TC number to the border officer upon entry?

My mom managed to lose her residence permit, most likely at the airport after passing through immigration on the way out. Now she's out of the country, but has a photo of her residence permit with the TC number clearly written... I wonder if that would be enough to get her back into Turkey? Then, upon arrival, we can do the whole lost property thing at the police dept.

Thanks! :)

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Jeanina

We had assumed it was necessary to come back with a standard 90-day tourist visa. We got one but it wasn't necessary. As soon as she showed it at passport control she was sent to the booth at the very far end (Ataturk airport Istanbul). They said you don't need a visa because you're "in the system as having an Ikamet". So they let her through telling her to start the lost Ikamet process. So, as long as your mum's Ikamet has not expired she should be fine. If she's got a copy of it as well I am sure that should help.

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