If the immigration specialist who is reviewing your package finds that a document is missing or inadequate, they will tell you during your appointment. If you have mailed the package as an extension, they will send you an e-mail and/or an SMS explaining which documents are missing or inadequate. The message will also contain the name of the immigration specialist handling your case.
You will then have 30 days to obtain the necessary documentation and take it to the DGMM office. Unless you need to get a document sent to you from your home country, you can usually get the documentation you need in less than a day.
Common Examples of Missing or Inadequate Documents
They Need a Copy of Your Landlord's ID Card and a Copy of the Landlord's Tapu (Title Deed) for the Place Where You Live
If your landlord is cooperative, this should be no problem. But if not, you may need to go to the DGMM office and talk to the immigration specialist. They can be flexible on requirements, so if you can convince them you really do live where you say you live, they may drop this requirement. If your landlord won't cooperate, ask the immigration specialist for an alternative to prove your address.
Make sure you go to your local Nüfus ve Vatandaşlık İşleri Müdürlüğü, (Population and Citizenship Directorate, or nüfus) and register your address. When you extend your residence permit, you can just go to the nüfus, show them your ID, and ask for a copy of your address registration. A nüfus representative will authenticate it there. For subsequent extensions, you can just mail your nüfus address registration, and the DGMM will accept that as proof of residence. Learn more about proving you have a residence.
They Want Proof You Can Support Yourself
During your online application, you must make a declaration that you have enough cash or income to live on for the duration of the residence permit validity period. Be sure to have documentary proof ready, since they may ask for it during your appointment, or they may contact you and ask you to provide proof. You can learn more in our article about how to prove you have the means to support yourself.
Your Health Insurance Coverage is Inadequate
This may happen if your insurance company doesn't have an office in Turkey, or your health insurance policy doesn't specifically say it covers you for the minimum coverage amounts required for a residence permit. In the worst case scenario, you will have to go to a private health insurance provider in Turkey and buy a Turkish policy. This only takes around an hour to do.
You Need to Have Something Translated or Notarized
When you apply for a residence permit for the first time, or extend your current residence permit, the online application system will tell you which documents you need to have translated and/or notarized. If for some reason you haven't done that, just go to a noter (notary). There is always one or more in every city and town in Turkey. The noter can also tell you where you can have a document translated by a certified translator--their offices are usually near each other. You can get a certified translation of a document done in a few hours, or a few days, if the translator is busy and you don't mind waiting for it. You can get a document notarized in around 15 minutes.
If You Can't Get the Missing Documents
The immigration specialists have discretion about what constitutes the required documentary proof, and whether or not you you meet the requirements for residency in Turkey. If you have problems getting any missing documentation, talk to the immigration official who is handling your residence permit application. They will work with you to find a solution for your situation.
Turkey's Foreigner Communications Center
The DGMM has a number you can call to speak to an immigration specialist. Call 157 from any telephone within Turkey. The call will be free. From outside of Turkey, call +90 312 157 1122. Long-distance charges will apply.
Residence Permit Forum: If you have any questions about Turkey's residence permit process, please post them in our forum.
Turkey Residence Permit Law (PDF): The Law on Foreigners and International Protection, Dated April, 2014. In English, this is the Turkish law which governs residence permits.