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Turkey Residence Permit: Tracking Status and Delivery


Ken Grubb

So what happens after your Turkey residence permit is approved?  In this guide, I'll first explain how to check your residency's approval status. Then I'll explain how the card is delivered to you and how to check to see where it is in the postal system. Finally, I'll tell you what you need to do if you miss the delivery.

Checking Your Residence Permit's Approval Status

If the Göç İdaresi Genel Müdürlüğü (Directorate General of Migration Management, or immigration office) is still processing your application, you can check your application's status in the online residence permit application system, like this:

  • Go to https://e-ikamet.goc.gov.tr/
  • Click on the type of application you filed, either first-time, extension, or transfer
  • Click "I would like to see my application result."
  • Enter your application number, your cell (mobile) phone number or your e-mail address, and your foreigner ID number or your passport number.
  • Enter the characters which appear in the "Captcha" image and click "Login."

Online Application System Messages

  • In Progress: They're still evaluating your residence permit application.
  • Kayıt durumunuz: PTT'ye Teslim EdildiYour residence permit has been approved, your card has been printed, and it has been sent to the PTT for delivery.
  • Kayıt durumunuz: It has been concluded. It is required to apply to Provincial Directorate of Migration ManagementThis is probably a rejection, but it may not be. It could mean they need clarification or there's a problem with one of the documents in your package. You'll have to go to the immigration office and find out what happened.
  • Not foundIf you see this, double check your info and try again. If you get the message again, go to the immigration office to find out what happened.

SMS or E-mail Messages

There are messages the immigration office sends out by SMS after they've reached a decision about your residence permit:

2019-**-******* nolu ikamet izni talebiniz olumlu degerlendirilmistir. Your residence permit request 2019-**-******* numbered has been evaluated positively. B001

What it means: Your residence permit package has been approved. Now your card will be printed and sent to the PTT for delivery to your address. It will take up to 30 days or so for your residence permit to be printed and sent to the PTT for delivery.

Kayıt durumunuz:  It has been concluded. It is required to apply to Provincial Directorate of Migration Management.

What it means: This can mean:

  • Your application has been rejected. If that's the case, you'll need to leave Turkey within ten days unless you have remaining time on your visa or current residence permit, or
  • Some problem was found during a second look at your package, and you must clarify something or provide more documentation.

In either case, you must go to the local immigration office as soon as possible to learn what the problem is. You can walk in without an appointment.

Card Printing

If it's approved, the Ankara immigration office will print your new residence permit card. This can take up to 30 days.

Delivery to PTT

After the immigration office prints your card, they'll send it to the PTT. When the PTT receives it, the PTT will send you an SMS message saying they've received your residence permit card and that it's in the process of being delivered.

Their message will include a barcode number that you can use to track the delivery of your residence permit card from the PTT in Ankara to your home.

Note: The immigration office and the PTT only send these messages to Turkish mobile phone numbers.

SMS Messages from PTT

Message 1

Adınıza, 222000222111 barkod nolu gönderi kabul edilmiştir. www.ptt.gov.tr adresinden gönderinin durumunu takip edebilirsiniz. B001

What it means: The Ankara PTT has received your residence permit card. The message will also have a barcode, and a link you can click on to go to PTT's package tracking web page. It will be at the PTT in Ankara first. Then it will be given to:

  1. One of PTT's provincial distribution offices.
  2. Your local PTT office.
  3. A courier. That's when you need to be at home waiting for the doorbell to ring.

You can use the barcode to check on where it is at any time by going to this web page:

https://www.turkiye.gov.tr/ptt-gonderi-takip?submit

Message 2

İkamet belgeniz 111222333 barkotla adresinize gönderildi. Your residence document has been posted to your address with the barcode number 222000222111. B001

What it means: Your residence permit has been sent from the Ankara PTT to your address.

Attempted Delivery Message

222000222111 numaralı gönderiniz adresinizde bulunmamanız nedeniyle CARŞI-ANT PTT Şübesine bırakılmıştır. Bizzat muracaatınız halında teslimi sağlanacaktır. B001

What it means: A mail courier attempted delivery, but you weren't home. Your residence permit is at your local post office. In the above case, at "CARŞI-ANT PTT," which is the central PTT office in Antalya.  You must go to the post office and get it. If you're unsure about which PTT you must go to, go to any PTT, and show them the message. They'll tell you where to go.

Successful Delivery

222000222111 barkod nolu gönderiniz YOUR NAME'e teslim edilmiştir. B001

What it means: Your residence permit has been delivered. You should have your residence permit card when you see this one.

What's the "B001" at the End of the SMS Messages?

All SMS messages have a four-digit number like "B001" at the end. It isn't part of the message itself.

Total Delivery Time

Delivery times can vary widely, depending on how busy the various immigration offices are. Some foreigners report receiving their residence permit cards in just a few days, while others report delivery has taken up to 40 days.

What to Do When Your Residence Permit Card Arrives

When you receive your residence permit card, make sure all the information on it is correct. Take a photo of, or scan, both the front and back of the card. Keep this photo on your mobile phone and computer. Always keep your residence permit card with you when you go out.

If There's a Mistake on Your Residence Permit Card

If you find a mistake on your card, take it to the local immigration office. You won't need an appointment. Also, take with you any documents which show the information on the card is incorrect. The immigration office will print another card for you, with the correct information, and send it to you free of charge.

Receipt by Another person

The mail carrier should only give the residence permit package to another person if the other person has power of attorney to receive it. You can get a power of attorney for this at any noter (notary).

Learn how to give power of attorney to another person.

That said, there have been reports by Turkey Central members that mail carriers have left residence permit card packages with apartment security guards or superintendents. So if you check the barcode and the PTT website says your residence permit has been delivered, but no mail carrier has come to your door, check with such people, or neighbors in your building, to see if the mail carrier left the package with them.

Failed Delivery

If you're not at home, you'll receive an SMS message from the PTT saying they were unable to deliver your package. If that happens, the local PTT office will keep it for seven days. To learn which office has your card, query the barcode number again (see "Tracking the Delivery of Your Residence Permit Card" above). If the office you need to go to is unclear, print the page and take it to any PTT office, and they'll tell you where to go.

After seven days, the PTT will send your residence permit card to the local immigration office. You can either go to the immigration office and get it (no appointment required) or have someone with power of attorney get it for you.

Ken Grubb, author.

As a special investigator for the North Atlantic Treaty Organization (NATO) and teacher for the University of Maryland, Ken Grubb has lived and worked in Turkey since 1997. He's now retired and living in Antalya, where he researches and writes guides to help others live skillfully in Turkey.


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