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Closing Your Landline And Internet


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#1 cesmeresident

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Posted 26 January 2011 - 06:56 PM

I went to the telephone company today and have been informed that to close my account I have to go to Urla. I told them that under no circustances would I do this as I opened the account in Cesme. They then told me that my bill would accrue monthly until they cut me off for non payment and then would put me to court. I then said, with the way I speak Turkish, its not actually that difficult to hazzard a guess that maybe I am foreign so what would I care about this. At no point did the jobsworthies ask my number so very tempted to call the talking clock in Guatamala tonight. This has just lost TurkTelecom about 50 lira but if the customer is prepared to pay but they have to jump through a loop for it then they deserve to loose. If I was staying here and had a job I would have no option but to take a day off work to comply.

#2 Cukurbagli

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Posted 26 January 2011 - 09:38 PM

It's the same all over, you have to go to the Turk Telekom area HQ, in my case that is Kumluca the other side of Finike from my house. Not doing it works if you are leaving Turkey and never coming back, if you come back you'd better expect to be carted off by the police once you get to the immigration police desk at the airport. I've seen it happen, and you'll be made to pay the outstanding amount, a fine and your call to the talking clock in Guatemala.

#3 sunny

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Posted 26 January 2011 - 09:48 PM

Are you sure they didn't say Ilica rather than Urla because I thought that is the area main office?

#4 Meral

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Posted 26 January 2011 - 10:04 PM

The people at Çeşme's TT don't seem to be able to do very much at all -- if you want as much as to change your address or whatever, they will send you to Ilıca where their district HQ is located....... stinks ! :thmbdn[1]:

#5 cesmeresident

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Posted 05 February 2011 - 04:06 PM

Two months ago changed a phone from my name to a Turks and did it in Cesme which previously as Meral says, had to be done in Ilica. When I got this phone put on for a friend 5 years ago I had to go to Ilica so I thought finally they were getting there. I know someone with Turkish nationality that has an unpaid phone bill and never has any problems with entering when they come twice a year so I am guessing that if you are under a certain amount the debtor cannot lodge with customs.